Proclaim Development Manager


We are looking for a Proclaim Development Manager to join our growing law firm. The role will be based in our Chesham office.

Experience of the Proclaim case management system is essential; prior experience working in a Law firm is desirable.

Person specification – skills, knowledge and experience required:

  • Minimum of 2+ years Proclaim development experience
  • Knowledge of developing Word Macros
  • Knowledge of Laserforms
  • Experience of interacting with .NET applications
  • High level of general IT skills and knowledge
  • Experience of training staff
  • Experience of working in legal environment

Practical skills:

  • Administration skills to enable self-sufficiency
  • Typing skills
  • Telephone skills
  • Time management skills
  • Ability to communicate clearly and effectively in English
  • Supervisory skills
  • Ability to prioritise own workload
  • Ability to work as part of a team
  • Ability to work on own initiative
  • Ability to interact effectively with others at all levels across the firm
  • Excellent problem solving and analytical skills

General responsibilities:

  • Proactively develop the firm’s Proclaim case management system
  • Promote positive user experience
  • Researching and keeping up to date with developments in Proclaim
  • Meet relevant quality and professional standards
  • Day to day administration of Proclaim


  • Creating and customising workflow documents
  • Developing and enhancing existing Proclaim case management system
  • Testing and implementation of case management coding
  • Production of reports and analysis of business data
  • Screen design
  • Precedent maintenance
  • User configuration
  • Act as a general point of contact for all users and address all issues
  • Liaise directly with Eclipse and third parties to resolve any issues
  • Conduct staff training sessions – including Proclaim inductions for new staff members
  • Routine maintenance and performance monitoring
  • Producing work systems and other processes to enable efficient running of the firm
  • Other IT tasks as requested

If you are excited by this opportunity, please submit your CV and a covering letter by email to